Comprehensive IT Services for Higher Education: Expert Solutions, Seamless Delivery, and Ongoing Support
Oracle Technical Services Tailored for Higher Education
Our Oracle technical services team provides a comprehensive suite of offerings, including health checks, monitoring, patching, and upgrading. Often, we work closely alongside university IT teams, augmenting their capabilities with our deep Oracle expertise. This collaborative approach ensures your institution benefits from enhanced system performance, security, and reliability while empowering your internal team with valuable support and skills.
Monitoring and Support
Many of our clients rely on our monitoring and support services to proactively identify and resolve potential issues, ensuring optimal system availability. Your team will have direct access to our help desk and benefit from a guaranteed service level agreement. We also collaborate closely with your system vendors to expedite issue resolution, minimising downtime and keeping your systems running smoothly.
Bespoke System Development for Unique University Needs
When functionality falls short or the university offers a unique service, we specialize in developing systems that complement your core enterprise systems. Starting with a robust technical architecture and a well-defined requirements-gathering and UX design methodology, we collaborate with business owners to specify every detail of the system.
Through detailed prototypes, your team gains early visibility into the look and feel of the proposed solution. We develop code to the highest standards, adhering to stringent usability and security protocols. Our systems are delivered as complete cloud solutions, ensuring scalability, reliability, and ease of access.
